If a member of your staff has to work alone on, or away from your premises as part of their job, It is your responsibility to ensure that these members of staff are not placed at any extra risk as a result of their job role, and may not be covered under your insurance policy. This includes attending out of hours alarm activations. Through our Lone Worker “Check Call” System Securitay provides back up through Geo-fence location software.
Case History;Lisa works late during the week, and often comes into work at the weekends when she is the only employee there. From the time Shelia commences work she is classed as a lone worker. The estate agents do not have anything in place to ensure Shelia’s safety.
Solution; There is no set pattern to her working alone. Securitay has set up a lone worker monitoring service for Lisa and other colleagues. The company has given Securitay a list of employees likely to be working alone. Each employee has been allocated a personal PIN number and if they stay back or come in at weekend’s they simply check in with Securitay Control. Securitay enter this in the automated system and schedule checks calls. Lisa checks in at agreed start time and then hourly until agreed finish time. There is a 10 minute window for Lisa to check in. If Lisa misses a “check call” it will automatically alert our 24/7 duty controller and an agreed escalation plan is put into motion. Agreed passwords and duress codes are put in place to ensure authenticity, of caller.
Securitay provide lone worker monitoring services for many situations where the member of staff is working alone. He/she checks in to Securitay Control Centre on an automated check call system, Controllers are alerted to missed calls and a mutually agreed action plan is put in motion. This includes attending out of hours alarm activations Through our Lone Worker “Check Call” System. In addition, Securitay provides back up through Geo-fence location software covering all, even remote areas with rapid response. This includes attending out of hours alarm activations. Through our Lone Worker “Check Call” System Securitay provides back up through Geo-fence location software.